One popular business optimization service we offer is phone tracking, essentially recording and deriving the relevant facts about any incoming phone call to your office.
With call tracking, you can file away pertinent information about your customer base, such as who is calling your business, where their home address is located and what their home phone number is. Having this information at your fingertips provides easy access for future customer interaction. Phone tracking also archives the length of the call as well as the date and time. It can provide you with information on the phone number the individual’s calling from and the number type – cell or landline. In addition, it records the conversation with clear quality from the moment someone in your office picks up the phone.

As an online marketing firm, our job is to motivate people to contact your business. This call monitoring tool allows you to not only hear but to document the proof of increased incoming calls and converted leads, from passersby to paying customers. This marketing tool allows you to follow every potential opportunity.
The real-time analytics reports can be accessed online or emailed to your business as soon as the call’s completed, depending on which is the most convenient and accessible option for your particular business.

Call tracking is a very inexpensive solution that affords business owners and managers to accurately trace the effectiveness of individual campaigns as well as the performance of those who answer the first phone call, which is extremely important being that it is the first interaction a potential client has with your business. Using the data collected from the phone logs, our web consultants can provide you with valuable data concerning the people that are looking for your business. Follow up calls, highly targeted direct mail campaigns, training and other initiatives can derive from this service. Remember, when someone calls your business, you will have their name, their last name, their address, zip code, the time they called, the duration of the call and a recording of the call. It’s a service you simply cannot afford not to have.

Call our internet advertising agency today to discuss the implementation of this service for your business. In most cases, it can be done in 72 hours.