Spreadsheet Upload The Offline Order Importer is an app designed to streamline the order fulfillment process in BigCommerce. It is a one-way import tool for bulk orders from an external Excel or .xlsx sheet into the BigCommerce platform. To use it: Upload your Excel sheet, triggering the bulk upload process. The uploaded document is validated … Continued
The Offline Order Importer offers several advantages: Eliminates the need for manual order entry, saving time and reducing errors. Reduces costs associated with order fulfillment. Automatically detects errors, ensuring accurate imports.
The Offline Order Importer can handle various large BigCommerce order uploads, including: Corporate Gifts Bulk Product Shipments Orders with one payment method and multiple shipping destinations
The FM Offline Order Importer App is currently available through the BigCommerce app store. This integration allows you to leverage the Offline Order Importer and upload hefty orders through a single spreadsheet directly to your BigCommerce store. The app simplifies the process of importing large orders, saving you time and minimizing human error. Once you … Continued
To use custom fields in the Offline Order Importer app, you need to create them in BigCommerce first. Follow the instructions in the BigCommerce documentation: Editing Form Fields The name you give the field in the BigCommerce settings needs to match the title of the column, without the “Custom:” prefix. So for example, to use … Continued
Yes, the Offline Order Importer supports multiple addresses through the spreadsheet template. Simply input the addresses into the address custom field.
*Important note: Only Store Owners can change payment settings. Access the Payments Page by clicking on your email address in the top right corner of the application Within the Payments Page, locate and click on “Cancel Subscription.” Confirm the cancellation to terminate your subscription automatically. Please note that upon cancellation, your access to Offline Order … Continued
When uploaded, orders will go straight to “Awaiting Fulfillment” after a payment method has been added.
The Offline Order Importer app does not provide direct editing capabilities for orders within the app. After the orders are imported, any necessary edits or modifications must be made through the BigCommerce Dashboard.
Yes, any user on your store can access the app by granting them the proper permissions in their user role permission settings. Refer to the BigCommerce documentation for more details: https://support.bigcommerce.com/s/article/User-Permissions?language=en_US#singleclickapps